Every conversation, one inbox
Stop switching between apps. Unified Inbox brings email, live chat, and support tickets into one powerful workspace. Manage, prioritize, and respond faster than ever.
Everything you need, nothing you don't
Powerful features designed to help you work smarter.
Multi-channel
Email, live chat, and support all flow into one unified inbox.
Ticket Management
Track and manage support tickets with status, priority, and assignees.
SLA Tracking
Monitor response times and ensure you meet your service commitments.
Labels & Organization
Organize conversations with custom labels and filters.
Internal Notes
Collaborate with your team using private notes on any conversation.
Smart Filters
Filter by status, priority, assignee, label, date, and more.
See it in action
One Place for Everything
Stop context switching. All your customer conversations in one view.
- Email integration
- Live chat messages
- Support tickets
- Unified timeline
Team Collaboration
Work together on conversations without stepping on each other's toes.
- Assignment system
- Internal notes
- @mentions
- Collision detection
Never Miss SLAs
Track response times and ensure consistent service quality.
- SLA countdown
- Priority levels
- Overdue alerts
- Performance metrics
Perfect for every team
Support teams managing multi-channel requests
Sales teams tracking prospect conversations
Account managers maintaining client relationships
Operations teams coordinating with partners
Works seamlessly with other apps
Part of the CommFlow ecosystem for unified productivity.
Ready to try Unified Inbox?
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