At CommFlow, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

1. Information We Collect

Information You Provide

Account Information: Name, email address, password, company name, and billing information
Profile Information: Avatar, job title, and preferences
Content: Messages, files, and other content you create or share
Communications: Information from your communications with us

Information Collected Automatically

Usage Data: Features used, actions taken, and time spent
Device Information: Browser type, operating system, and device identifiers
Log Data: IP address, access times, and referring URLs
Cookies: Session and preference cookies

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send related information
Send technical notices, updates, and support messages
Respond to your comments, questions, and requests
Monitor and analyze trends, usage, and activities
Detect, investigate, and prevent security incidents
Personalize and improve your experience

3. Information Sharing

We may share your information in the following circumstances:

With Your Consent: When you explicitly agree to sharing
Service Providers: With vendors who assist in providing our services
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with mergers or acquisitions
Workspace Members: With other members of your workspace as appropriate

4. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may retain certain information for legitimate business purposes or as required by law. You can request deletion of your data at any time.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

Encryption of data in transit and at rest
Regular security assessments and audits
Access controls and authentication measures
Employee training on data protection
Incident response procedures

6. Your Rights and Choices

Depending on your location, you may have the right to:

Access your personal information
Correct inaccurate data
Delete your data
Export your data
Opt out of marketing communications
Restrict processing of your data
Object to certain processing activities

7. Cookies and Tracking

We use cookies and similar technologies to collect information and improve our services. You can control cookies through your browser settings. Disabling cookies may affect the functionality of our services.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses and compliance with applicable data protection laws.

9. Children's Privacy

CommFlow is not intended for children under 16. We do not knowingly collect information from children. If we learn we have collected information from a child, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@commflow.io
Address: CommFlow, Inc., 548 Market St, Suite 835, San Francisco, CA 94104

12. Data Protection Officer

For GDPR-related inquiries, you may contact our Data Protection Officer at dpo@commflow.io.