DataFort Overview #

DataFort is CommFlow's enterprise-grade file storage and management system. Securely store, organize, and share files with your team.

What is DataFort?#

DataFort provides a centralized location for all your team's files:

Secure Storage - Enterprise-level security for your files
Organization - Folders, tags, and powerful search
Collaboration - Share files and folders with teammates
Integration - Files accessible across all CommFlow modules

Key Features #

File Management #

Feature	Description
Upload	Drag & drop or click to upload
Folders	Organize files in folder hierarchy
Search	Find files instantly
Preview	View files without downloading
Versioning	Track file changes over time

Supported File Types #

DataFort supports all common file types:

Documents:

PDF, Word, Excel, PowerPoint
Google Docs, Sheets, Slides
Text files, Markdown

Images:

JPEG, PNG, GIF, WebP
SVG, ICO, BMP

Media:

MP4, WebM, MOV (video)
MP3, WAV, OGG (audio)

Other:

ZIP, RAR archives
Code files
Design files (Figma, Sketch)

Storage Limits #

Storage varies by plan:

Plan	Storage
Starter	-
Professional	2 GB
Business	8 GB

Getting Started #

Accessing DataFort #

Click DataFort in the sidebar
View your files and folders
Use the toolbar for actions

Interface Overview #

┌─────────────────────────────────────────────────┐
│ DataFort                    [Search] [Upload]   │
├──────────────┬──────────────────────────────────┤
│              │                                  │
│  Folders     │    Files Grid/List               │
│  ├── Team    │    ┌────┐ ┌────┐ ┌────┐        │
│  ├── Projects│    │    │ │    │ │    │        │
│  └── Archive │    └────┘ └────┘ └────┘        │
│              │                                  │
│  Tags        │                                  │
│  • Important │                                  │
│  • Review    │                                  │
│              │                                  │
└──────────────┴──────────────────────────────────┘

Core Functions #

Uploading Files #

Method 1: Drag and Drop

Open DataFort
Drag files from your computer
Drop onto the upload area
Files upload automatically

Method 2: Upload Button

Click Upload button
Select files from your computer
Click Open to upload

Method 3: From Conversations

In any conversation, click the attachment icon
Upload directly
File is saved to DataFort

Creating Folders #

Click New Folder button
Enter folder name
Optionally select a parent folder
Click Create

Moving Files #

Select file(s) to move
Right-click and select Move to
Choose destination folder
Confirm move

File Preview #

Click any file to preview without downloading:

Documents - Full document viewer
Images - Image viewer with zoom
Video - Video player
Audio - Audio player
Other - Download prompt

Downloading Files #

Select file(s)
Click Download or right-click menu
Files download to your device

Multiple files download as a ZIP archive.

Organization #

Folder Structure #

Organize files with a clear hierarchy:

DataFort
├── Company
│   ├── Policies
│   ├── Branding
│   └── Templates
├── Projects
│   ├── Project Alpha
│   └── Project Beta
├── Team
│   ├── Engineering
│   ├── Marketing
│   └── Sales
└── Archive
    └── 2025

Tags #

Add tags for cross-folder organization:

Adding Tags:

Select a file
Click Add Tag
Create or select tag
Tag appears on file

Popular Tags:

important - Critical files
review - Needs review
draft - Work in progress
final - Approved version

Search #

Find files quickly:

# Search examples
quarterly report          # By name
type:pdf                  # By file type
tag:important             # By tag
modified:this-week        # By date
size:>10mb                # By size

Share files with teammates:

Select file or folder
Click Share
Add team members
Set permission level
Click Share

Permission Levels #

Permission	Can View	Can Edit	Can Delete	Can Share
Viewer	Yes	No	No	No
Editor	Yes	Yes	No	No
Manager	Yes	Yes	Yes	Yes

Folder Permissions #

Permissions cascade to subfolders:

Set permissions at folder level
All contents inherit permissions
Override for specific files if needed

File Details #

File Information #

Click a file to see details:

Field	Description
Name	File name
Type	File format
Size	File size
Created	Upload date
Modified	Last change
Uploaded by	Who uploaded
Location	Folder path

File Activity #

Track file history:

When file was uploaded
Who viewed it
Who downloaded it
Version changes
Permission changes

Integration with CommFlow #

Files in Conversations #

Files attach seamlessly to conversations:

Team Chat - Share files in channels or DMs
Live Support - Send files to customers
Inbox - Attach files to tickets

File Links #

Share files with a link:

Right-click file
Select Copy Link
Paste in any conversation
Recipients can view/download

Security #

Encryption #

All files are encrypted:

At Rest - AES-256 encryption
In Transit - TLS 1.3

Access Control #

Multiple layers of protection:

Workspace Level - Member must be in workspace
Module Level - Must have DataFort access
Folder Level - Folder permissions
File Level - File-specific permissions

Audit Log #

Track all file activity:

File: quarterly-report.pdf
───────────────────────────
Jan 15, 10:30  - Uploaded by Sarah
Jan 15, 11:45  - Viewed by John
Jan 16, 09:15  - Downloaded by Mike
Jan 17, 14:00  - Shared with Marketing

Best Practices #

Organization Tips #

Consistent naming - Use clear, descriptive names
Logical structure - Mirror your team organization
Use tags - For cross-cutting categories
Archive old files - Keep active folders clean

Security Tips #

Minimal permissions - Only grant what's needed
Review access - Periodically audit who has access
Sensitive files - Extra care with confidential data

Next Steps #

File Management - Advanced file operations
Team Chat - Share files in conversations

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